Effective Date: 14-07-2026

New Life Centers (“New Life Centers,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you voluntarily provide it, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Insurance information (if submitted)
  • Information regarding treatment inquiries
  • Any other information you choose to provide through forms or communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • Website usage statistics

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries and requests
  • Verify insurance benefits when requested
  • Schedule consultations or admissions
  • Communicate regarding treatment options
  • Improve our website and services
  • Maintain website security
  • Comply with applicable legal and regulatory requirements

HIPAA Notice

If you become a patient of New Life Centers, your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. This website Privacy Policy applies only to information collected through the website and does not replace our HIPAA Notice of Privacy Practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality
  • Measure marketing performance

You may disable cookies through your browser settings; however, doing so may affect certain website features.

How We Share Information

We do not sell your personal information.

We may share information with:

  • Service providers who assist in operating our website or business
  • Insurance verification partners (when authorized)
  • Healthcare providers involved in your care (where permitted or authorized)
  • Government agencies or law enforcement when required by law
  • Other parties with your consent

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Your Choices

You may:

  • Request access to the personal information we maintain about you, where permitted by law
  • Request corrections to inaccurate information
  • Request deletion of information when applicable
  • Opt out of marketing communications by following the unsubscribe instructions or contacting us directly

Please note that certain information may be retained as required by law.

Phone Communications

By providing your phone number through our website, you consent to New Life Centers contacting you by phone regarding your inquiry, appointment requests, treatment options, or other services you have requested. Providing your phone number is voluntary, and we respect your privacy. We will not sell, rent, or share your personal information with third parties for their independent marketing purposes.

SMS & Text Message Consent

If you choose to opt in to receive text messages from New Life Centers, you consent to receive appointment reminders, updates, and other service-related communications via SMS. You may receive approximately 2 to 4 messages per month.

Please note:

  • Message and data rates may apply based on your mobile carrier’s plan.
  • You can opt out at any time by replying STOP to any text message.
  • For assistance, reply HELP.
  • Your consent to receive text messages is not a condition of receiving treatment or services.

We use your phone number solely for the purposes you have authorized and maintain appropriate safeguards to protect your personal information.

Children’s Privacy:

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that information has been collected from a child without appropriate consent, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised Effective Date. Continued use of our website after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.

New Life Centers

Phone: (856) 243-7300

Website: https://www.newlifecenters.com/